Privacy Statement

When We Lost Touch is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the When We Lost Touch site and governs data collection and usage. By using the When We Lost Touch site, you consent to the data practices described in this statement.

Collection of your Personal Information

When We Lost Touch collects personally identifiable information, such as your email address, name, home or work address or telephone number. When We Lost Touch also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by When We Lost Touch. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by When We Lost Touch for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the When We Lost Touch site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through When We Lost Touch public message boards, this information may be collected and used by others. Note: When We Lost Touch does not read any of your private online communications.

When We Lost Touch encourages you to review the privacy statements of Web sites you choose to link to from When We Lost Touch so that you can understand how those Web sites collect, use and share your information. When We Lost Touch is not responsible for the privacy statements or other content on Web sites outside of the When We Lost Touch and When We Lost Touch family of Web sites.

Use of your Personal Information

When We Lost Touch collects and uses your personal information to operate the When We Lost Touch Web site and deliver the services you have requested. When We Lost Touch also uses your personally identifiable information to inform you of other products or services available from When We Lost Touch and its affiliates. When We Lost Touch may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

When We Lost Touch does not sell, rent or lease its customer lists to third parties. When We Lost Touch may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, When We Lost Touch may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to When We Lost Touch, and they are required to maintain the confidentiality of your information.

When We Lost Touch does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

When We Lost Touch keeps track of the Web sites and pages our customers visit within When We Lost Touch, in order to determine what When We Lost Touch services are the most popular. This data is used to deliver customized content and advertising within When We Lost Touch to customers whose behavior indicates that they are interested in a particular subject area.

When We Lost Touch Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on When We Lost Touch or the site; (b) protect and defend the rights or property of When We Lost Touch; and, (c) act under exigent circumstances to protect the personal safety of users of When We Lost Touch, or the public.

Use of Cookies

The When We Lost Touch Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize When We Lost Touch pages, or register with When We Lost Touch site or services, a cookie helps When We Lost Touch to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same When We Lost Touch Web site, the information you previously provided can be retrieved, so you can easily use the When We Lost Touch features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the When We Lost Touch services or Web sites you visit.

Security of your Personal Information

When We Lost Touch secures your personal information from unauthorized access, use or disclosure. When We Lost Touch secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

When We Lost Touch will occasionally update this Statement of Privacy to reflect company and customer feedback. When We Lost Touch encourages you to periodically review this Statement to be informed of how When We Lost Touch is protecting your information.

Contact Information

When We Lost Touch welcomes your comments regarding this Statement of Privacy. If you believe that When We Lost Touch has not adhered to this Statement, please contact When We Lost Touch at jen@jensharp.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.